Customer Care

Questions Answered

How to Place An Order

How to Cancel Orders

Returns

Your Wish List

Payment Options

Payment Options

Shopping Guarantee

Privacy Policy

Online Order Status and Shipment Tracking

Track Your Order

Iconofile eJournal

Subscribe Now

to a free monthly email magazine to receive news, information, sale alerts and other mailings of interest.
Click Here to Subscribe

 

Help: Placing An Order:
Shipping Rates and Options

Iconofile offers several different options for shipping within the U.S., and to other international locations.

Domestic Shipping: Any product or combination of products

International Shipping: Any product or combination of products


Domestic Shipping Options

To find out when you will receive your item, you need to consider the availability of the item you ordered and the shipping option you selected. We use the following equation:

Available-to-Ship Time + Delivery Method Ship Time = Total Delivery Time

For example, a CD that is available to ship in 2 to 3 days and is sent via Priority Mail (2 to 3 days) will arrive in 4 to 6 business days.

Domestic orders can be sent via USPS Priority Mail, UPS Standard Ground, UPS 2nd Day Air, or UPS Next Day Air. Use the table below to calculate your total ship time.

Domestic Shipping: Any Product or Combination of Products

 

Delivery Method

Ship Time

Total Shipping Price
(add both columns)

Per Order

Per Item

Priority Mail
Trackable online
2 to 3 business days $3.95 per order plus $1.20 per item

Standard Ground
Trackable online
Not available for shipments to P.O. boxes

3 to 6 business days

$2.49 per order plus

$0.99 per item

2nd Day Air
Trackable online
Not available for shipments to P.O. boxes

2 to 3 business days

$6.99 per order plus

$1.99 per item

Next Day Air
Trackable online
Not available for shipments to P.O. boxes

1 to 2 business days

$10.99 per order plus

$2.99 per item

Domestic Exceptions Shipping Options and Ship Times

Domestic exceptions apply to APO/FPO, Post Office Boxes, Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, Guam, U.S. Protectorates, and All Non-UPS Addresses.

International Shipping Options and Shipping Times

To find out when you will receive your item, you need to consider the availability of the item you ordered and the shipping option you selected. We use the following equation:

Available-to-Ship Time + Delivery Method Ship Time = Total Delivery Time

Example: A book that is available to ship in 2 to 3 days and is sent via USPS Parcel Air Mail (4 to 7 days) will arrive in 6 to 10 business days.

International orders can be sent via USPS Economy Surface Mail or USPS Air Mail or USPS Global Express. Use the table below to calculate your total ship time.

International Shipping: Any Product or Combination of Products

 

Delivery Method

Ship Time

Total Shipping Price
(add both columns)

Per Order

Per Item

USPS Economy Surface
Not trackable online
Delivered by land and sea routes to local postal system of destination country.

4 to 6 weeks

$7.00 per order plus

$2.50 per item

USPS Parcel Air Mail
Not trackable online
Delivered by land and sea routes to local postal system of destination country.

4 to 10 business days

$28.50 per order plus

$4.50 per item

Please Note:

Customs and import duties are charged to the customer once the package reaches the destination country. These charges are the responsibility of the customer and will vary from country to country. We cannot determine what these fees will be. We recommend that our customers contact their local customs office for details on how these charges are assessed and applied.

For international orders, the ship times listed above refer to the amount of time it takes for your package to be delivered from our warehouse to the local postal system of the destination country. Once the local postal system of the destination country receives your package, the local post office will make the necessary delivery arrangements. The U.S. Postal Service and Iconofile cannot affect these arrangements. Actual ship time from the local post office to the final destination varies widely by country. Delays in delivery are usually due to customs/import duties or local postal guidelines.

What's New

Natural Mineral Pigments
Natural Mineral
Artist's Pigments

Wide assortment of colors for icon painters and other artists working in most mediums.

Russian Icon Designs
Russian Icon Designs

500 drawings of canonical icons collected from ancient Russian manuscripts.

Multimedia CD-ROM: Collecting and Using Mineral Pigments
CD-ROM: Collecting and Using Mineral Pigments

NEW! Multimedia CD-ROM explains how to collect and use mineral pigments for painting.

Mullers, mortars and pestles and grinding kits
Artist's Supplies

Tools and supplies for artists who want to make their own paints.